Aug 1, 20224 minCustomer Service Under the HoodBy Hillel Glazer, TCV Growth Partner - I’m just back from a multi-state journey in which I experienced rental cars, restaurants, hotels...
Jul 25, 20226 minWHAT A MONTHLY FINANCIAL REVIEW SHOULD INCLUDEBy Dave Costello, TCV Growth Partner - After you get the books closed each month what should your financial review include? A financial...
Jul 18, 20223 minUsing OKR to Manage Performance is a Better Approach By Jackie Luo, TCV Growth Partner - Over the years, we have seen many acronyms emerge for corporate performance management frameworks...
Jul 14, 20222 minCustomer Discovery - Find the Pain!By Rob Meissner - TCV Growth Partner - If you worked in the entrepreneurial world for any length of time you have undoubtably heard of...